Yes, it’s everywhere, and we all use it once, twice or more a week to place food orders. Doordash, as a service, that delivers your food to your customers is flawless if we speak from the perspective of the customers who receive the final delivery, but from a restaurant owner’s perspective — not so much!

And now that the giant corporation has launched its own online ordering system — DoorDash Storefront, we are already having second thoughts. Let’s find out why!

A bit on the background: The current global public health crisis has clearly benefited delivery companies like DoorDash and…


Online ordering has taken the restaurant industry by storm and it’s no secret that restaurants all over the world are trying to capitalize on it. As more and more big names enter the online ordering scene, it’s interesting to see the novel developments that come along in this space over time.

The most recent game-changer has been Paytronix Systems Inc. This provider of SaaS customer experience management solutions for restaurants recently announced that Paytronix has partnered with Google to make it much easier for customers to place orders directly on Google Search as well as on Google Maps. …


There was a time when you would see your guests lining up in your restaurants during peak hours. Every visitor would walk-in callously and stand next to others to order or collect their food items. The tables would be fully occupied, and perhaps some people would wait for their turn. Such a scenario is difficult to imagine now, in today’s highly digitized time.

Fast forward to 2021, where long wait times can look like a nice PR play, the reality is, lines can be detrimental to your bottom line. And in an era where convenience is touted above all else…


Did you know that contactless dining was implemented by a whopping 23% of restaurants in just the third quarter of 2020? This development took place over a very short period and today, contactless dining is becoming a necessity for restaurants all over the world, big and small.

It’s no secret that technology has played a huge role in the restaurant industry to streamline daily operations and improve overall performance over the years. …


2020 was a year filled with disarray and letdowns. The food and beverage industry did face some difficult times too. However, it witnessed immense growth in trends that were budding before the pandemic wreaked havoc on the world.

Today, the vaccine is in sight and public fear has decreased to a large extent. However, it is unlikely that we’ll ever go back to the old normal. The traditional restaurant experience as we know it might just have changed forever.

With online ordering and food delivery becoming essential for restaurant survival, digital technologies, 2021 is full of promises for the virtual…


Online Ordering System for Restaurants
Online Ordering System for Restaurants

The food and beverage industry constantly witnesses new developments in tech and marketing. It is a competitive space, and restaurants need to be on their toes to keep the business afloat.

As more and more restaurants have decided to offer only food delivery and cut out in-house dining altogether, it is a good idea to be on the lookout for different strategies that can help you increase online sales. In this article, we’re going to discuss the top 5 strategies to help you set up your restaurant for success.

Personalized Packaging

By elevating the customer experience, you can easily stand out from…


The demand for contactless delivery has gone through the roof in the last year. This has led to a dramatic increase in take-out and restaurants all over the world have had to make some quick changes. For starters, fine dining and cafes that heavily relied on in-house dining have now been forced to open their doors for takeout and curbside pickup, whilst providing the convenience of online ordering.

Given the current demand for a takeout, popular restaurant chains like Chipotle and Shake Shack have invested quite a bit in contactless drive-thrus. Sweetgreen, another famous American food chain plans to open…


2020 was one hell of a ride, like literally! But 2021 would hopefully be better, not because we have found a cure or a vaccination to curb the virus, but we have definitely learned to live with it. COVID-19, like any other flu, is going to become ubiquitous in our lives, and whether we like it or not, we’ll have to keep the masks on, for an indefinite time. The NEW WORLD that everyone has been talking about, has arrived and how!

Speaking of the new world, the restaurant industry has seen a great shift in the pandemic world. The…


What’s the best way to fulfill online orders — third-party delivery or self-delivery? One of the most common questions asked by the restaurateurs as online ordering and delivery explode into the mainstream.

A few months back, when restaurants were already struggling with the effects of the COVID-19 pandemic, a viral post by a Chicago Pizzaiolo had people shocked over delivery fees charged by GrubHub. The screenshot of a payment summary clearly showed how the restaurant had earned $1,042.63 for selling 46 pizzas but was paid only $314 at the end of the month by GrubHub. The platform charged the Pizzeria…


With market-disrupting technologies touching every aspect of our lives, the restaurant industry seems to be in a flurry of change too!

Technology has always been on the giving end. It’s our prerogative as a business whether or not we want to make use of technology and innovations that are available to us for our own benefit. We all have been through a situation where we shun new products without even trying to understand their implications and the benefits they offer to our business. And we all have been guilty of this laxity. …

Sonal Mishra

Writer | Digital Marketer | Entrepreneur. Good food and a Good Book keep me sane!

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