4 Top Restaurant Online Ordering Platforms that provide Contactless Ordering Option
Looking to upgrade your online ordering system with a contactless ordering solution? Who isn’t? Contactless Ordering has become paramount for the restaurant industry since the dawn of the pandemic, and any restaurant that isn’t providing their customers the assurance of safe ordering and delivery is making a fatal mistake.
According to a Mastercard study, 80% of patrons prefer to order food online only from those restaurants that offer contactless ordering. Not only it helps them feel safe but also ensures the safety of the drivers and the restaurant staff that contribute to the ecosystem.
So apart from fulfilling the demand for safety and protecting the patrons from unnecessary contacts, how this new phenomenon can help you improve your online sales?
Increases average order count
According to the U.S. Debit Card Annual Market Data review, since March 2019, contactless usage has grown by a whopping 150%. Contactless ordering eliminates friction in making a purchase decision. Customers don’t feel doubtful about placing orders with your restaurants, resulting in more orders at the end of the day.
Improves employee retention
The contactless technology system is designed to streamline your employees’ daily tasks and minimize contact with delivery drivers, as well as customers. When employees feel safe, they work more efficiently that automatically improves the quality of food and customers’ delivery experience.
It helps balance on- and off-premises services
Contactless Ordering is not only designed for online orders but can also integrate with dine-in experience. Customers visiting the physical location can place their orders using their smartphone or tablets, as well as make payments without any intervention of the staff on duty. The same technology can also be used for takeaway and curbside pick up orders, eliminating unnecessary crowds at the premises.
Now that we know that Contactless ordering is the most sought-after solution for restaurants to maximize sales during the pandemic, let’s explore and review a few online ordering platforms that have recently added “Contactless Ordering” as a feature to their service portfolio.
Restolabs
Restolabs has always been at the forefront of innovation, rolling out fresh and new technological solutions to meet the demands of the changing market scenarios. One of the first ones to introduce Contactless Ordering to their service portfolio, Restolabs has managed to not only save the existing clientele from losing business during the shutdown but also helped new ones to pivot seamlessly.
Their Contactless Ordering solution is designed to help both restaurant workers as well as customers and encourage them to work together towards the common goal — being safe. The platform also provides restaurants the flexibility to charge Convenience fees from their customers for offering Contactless Ordering, Delivery, and Payment Solution.
In the wake of the COVID-19 pandemic, the platform is providing it’s newly expanded services like Contactless Ordering, Curbside Pickup, and No-Touch Dining with all the subscription plans, even the basic $45 per month plan. Explore the entire list of features provided by this online ordering platform here. To know more about their expanded offerings, you’ll have to schedule a free demo with them to get a walkthru of the system.
Unengage
Unengage offers a mixed bag of subscription-based technological solutions for retailers of all kinds and sizes. Whether you own a grocery store, a restaurant, or a food truck, you ought to find some technology under the Unegage Product section to streamline the digital assets of your business.
The platform has recently introduced Contactless Ordering and Payment Solution for both on-premises and off-premises establishments. The application supports advanced features like Online Ordering, QR Code, Safety Measures, Digital Payments, and Real-time Feedback. Apart from this, their backend features such as Rider Management, Customer Data, and Store Management ensures effective and streamlined business operations, with little or no human intervention.
Pricing? They don’t really provide any information on pricing and plans on their website. You have to register on their website or speak to customer executives to get the custom quote. Get more details here.
UEAT
UEAT brings a captivating and intuitive digital experience for customers of the partner restaurants. Businesses can accept and manage food orders around the clock with zero downtime. The experience is further amplified with the convenience of adaptive menus, engaging user-interface, and direct POS integrations
The platform is emerging as an asset for restaurants looking for Contactless solutions as well. With Ueats Contactless Ordering and Payment tools, your restaurant can start taking orders for Table Ordering, Contactless Delivery, and Curbside Pickup to optimize operations, foster customer loyalty while maintaining profitability.
Ordering on UEAT is a 3-step process. Customers are also not mandated to create an account while ordering. Thus, the platform not only makes your day-to-day operations safe but also ensures a high conversion rate. Restaurants can capture key customer metrics and automatically generate smart promotions. The Monthly plan at UEAT starts at $69.96 per month/store. Restaurants can save big on the Annual Plan which is billed at $59.96 per month/store. Get more details here.
Allset
AllSet works a bit differently compared to other online ordering system providers. It’s a perfect solution for restaurants that deal with customers who are always in a hurry. Think Coffee Shops, Food Trucks, and Quick Serve Sports. Along with providing users the facility of locating nearby restaurants online, the app allows them to reserve a table, select the time and table size, select the desired dish, invite guests, and pay in advance. The whole process is designed to reduce the time between walking in and walking out. Meals are timed to be completed in under an hour.
Now with Contactless Ordering and Payment Solution, the platform aims at delivering the same solution with safety and care in focus.
Currently, the platform is offering a 1-month free trial with no set-up fees and subscriptions. Plus restaurants are only expected to pay only for diners coming from the application. Get more details here.
The pandemic is accelerating the future. Restaurants are becoming more entrepreneurial by adapting technology to stay relevant in the market. Increased safety of guests and employees, minimal contact, and shorter transaction time are the need of the hour. For any modern-day restaurant, a contactless ordering platform can be a gateway to business success. Contactless ordering can showcase your customers that you care about their safety and enable you to offer a frictionless dining experience.
